In the mid 1990’s, I got a call from The Maryland Insurance (now Zurich) wanting to know if we had anyone knowledgeable about telephone poles. Growing up in a family of telephone linemen and splicers, I told him to send the claim over and I’d write an estimate. Indiana Bell agreed to accept my estimate as full payment, and I had five telephone pole claims on my desk by Friday. I soon got a damaged gas line claim, found an injured gas company foreman, and settled that claim. We have continued to grow and diversify until we have built a company staffed with experienced tradesmen of every kind. We know how long repairs should take because we have done those jobs. We stand ready to assist you with any claim or any questions you may have.
Additionally, we can tell you if you actually owe the claim. Hitting a pole, failing to call for locates, or digging inside the tolerance zone does not automatically make your insured liable for the resulting damage! As a teaser: in more than 25 years I have yet to see a claim for damaged buried cable where the carrier owes the amount claimed.